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Tibco’s recent acquisition of Jaspersoft helps the company fill out its portfolio of business intelligence (BI) and reporting software in an increasingly competitive marketplace. Tibco already offered a range of products in BI and analytics including Tibco Spotfire, an established product for visual data discovery. Jaspersoft and its open source Java reporting tool JasperReports have been around since 2001, and the company says it has 16 million product downloads worldwide, 140,000 production deployments and 2,000 commercial customers in 100 countries. Jaspersoft received attention recently for its partnership with Amazon Marketplace and the ability to embed its system into applications using a credit card and a few simple configuration steps. This example of embedding the technology is an area that Tibco knows well from its history of integrating its technology into enterprise architecture across the planet.

vr_Info_Optimization_08_most_important_analyst_capabilities_updatedThe acquisition is significant given today’s advancements in the Business Intelligence market and the need for tools to serve a variety of users. In some ways their technologies serve the same users – analysts and business users trying to make decisions with data but how they approach it and support a broad set of roles and responsibilities is different.  Tibco Spotfire, Tibco’s approach to business analytics, serves for analytics and visualization with specializing in visual discovery and data exploration while Jaspersoft addresses the query and analyze, reporting, dashboards and other aspects of BI. According to our benchmark research on information optimization, the capabilities business users most often need are to drill into information within applications (37%), search for data (36%) and collaborate (27%). For analysts, the most necessary capabilities are extracting data (39%), designing and integrating metrics (37%) and developing policies and rules for access (34%). With Jaspersoft, Tibco can address both groups and also can embed intelligence and reporting capabilities into operationally oriented environments across range of business applications.

vr_oi_challenges_using_bi_for_operational_intelligenceThe acquisition makes sense in that more capabilities are needed to address the expanding scope of business intelligence and analytics. In practice, it will be interesting to see how the open source community and culture of Jaspersoft meshes with the culture of Tibco’s Spotfire division. For now, Jaspersoft will continue as a separate division so business likely will continue as usual until management decides specific areas of integration. With respect to development efforts, it will be critical to blend the discovery capabilities of Tibco Spotfire with Jaspersoft’s reporting which will be a formidable challenge.  Another key to success will be how Tibco integrates both with the capabilities from Extended Results, a mobile business intelligence provider Tibco bought in 2013. Mobility is an area where Ventana Research found Jaspersoft significantly lacking, so the Extended Results capabilities should prove useful. Finally, Tibco’s event-enabled infrastructure will likely play a key role as the company continues to invest in operational intelligence for event-focused information gathering and delivery. Our operational intelligence research has found a lack of integration from business intelligence like that of Jaspersoft with event streams like from Tibco to be a major challenge in over half (51%) of organizations. This is a potential opportunity for Tibco as it looks at future integration of the technologies.

The Jaspersoft acquisition is not surprising given recent changes in the BI market. The category, which just a few years ago was vr_Info_Optimization_01_whos_responsible_for_information_availabilityconsidered mature and well-defined, is expanding to include areas such as analytic discovery tools, advanced analytics and big data. The union of Tibco Spotfire, which primarily targets line-of-business professionals from analysts to knowledge worksers, and Jaspersoft, a more IT-centered company, reflects the need for the industry to bridge a divide that exists in many organizations where IT is publishing dashboards and reports to business.  The challenge of using information across business and IT was found in our latest research, revealed in our information optimization benchmark research, shows that information management these days is most often (in 42% of organizations) a joint responsibility of IT and the lines of business , although IT is involved in some capacity in four-fifths of them. It remains to be seen whether the joint company can take on major competitors that have far more cash resources and take a similar approach.

Preliminary indicators show a good fit between these two organizations. Customers from each will be introduced to important new tools and capabilities from the other. One of the first likely moves for Tibco will be to introduce the 2,000 commercial customers and global presence of Jaspersoft to the broader portfolio. We advise those customers to evaluate what Tibco offers, especially those from Tibco Spotfire which continues to be a leader in the visual data discovery market. Before investing, however, customers and prospects should demand clarity on the company’s plans for technical integration of analytics and how these will fit with organizations long-term business intelligence and analytics roadmaps. Tibco customers migrating to the cloud should investigate the work Jaspersoft is doing with companies like Amazon and consider whether the embedded approach to interactive reporting can fit with their analytics, cloud and application strategies.

The opportunity for Tibco to advance business analytics is significant through this acquisition but it has historically not been as progressive in its marketing and sales of analytics compared to others in the market. The demand for visual discovery and big data analytics has grown dramatically with over three quarters of organizations according to our research has shown as overall important. Big data analytics and visualization is an area that Spotfire had innovated before Tibco acquisition but has not seen its fair share of growth with the buying trends. The opportunity for Tibco to provide analytics and BI that can further leverage the entire Tibco portfolio of integration, event processing, cloud and social collaboration software products is upon them, let’s see how they do. It now needs to supercharge its analytics efforts significantly with leveraging its new products from Jaspersoft.

Regards,

Tony Cosentino

VP and Research Director

Ventana Research recently completed the most comprehensiveVRMobileBIVI evaluation of mobile business intelligence products and vendors available anywhere today. The evaluation includes 16 technology vendors’ offerings on smartphones and tablets and use across Apple, Google Android, Microsoft Surface and RIM BlackBerry that were assessed in seven key categories: usability, manageability, reliability, capability, adaptability, vendor validation and TCO and ROI. The result is our Value Index for Mobile Business Intelligence in 2014. The analysis shows that the top supplier is MicroStrategy, which qualifies as a Hot vendor and is followed by 10 other Hot vendors: IBM, SAP, QlikTech, Information Builders, Yellowfin, Tableau Software, Roambi, SAS, Oracle and arcplan.

Our expertise, hands on experience and the buyer research from our benchmark research on next-generation business intelligence and on information optimization informed our product evaluations in this new Value Index. The research examined business intelligence on mobile technology to determine organizations’ current and planned use and the capabilities required for successful deployment.

What we found was wide interest in mobile business intelligence and a desire to improve the use of information in 40 percent of organizations, though adoption is less pervasive than interest. Fewer than half of organizations currently access BI capabilities on mobile devices, but nearly three-quarters (71%) expect their mobile workforce to be able to access BI capabilities in the next 12 months. The research also shows strong executive support: Nearly half of executives said that mobility is very important to their BI processes.

Mobile_BI_Weighted_OverallEase of access and use are an important criteria in this Value Index because the largest percentage of organizations identified usability as an important factor in evaluations of mobile business intelligence applications. This is an emphasis that we find in most of our research, and in this case it also may reflect users’ experience with first-generation business intelligence on mobile devices; not all those applications were optimized for touch-screen interfaces and designed to support gestures. It is clear that today’s mobile workforce requires the ability to access and analyze data simply and in a straightforward manner, using an intuitive interface.

The top five companies’ products in our 2014 Mobile Business Intelligence Value Index all provide strong user experiences and functionality. MicroStrategy stood out across the board, finishing first in five categories and most notably in the areas of user experience, mobile application development and presentation of information. IBM, the second-place finisher, has made significant progress in mobile BI with six releases in the past year, adding support for Android, advanced security features and an extensible visualization library. SAP’s steady support for the mobile access to SAP BusinessObjects platform and support for access to SAP Lumira, and its integrated mobile device management software helped produce high scores in various categories and put it in third place. QlikTech’s flexible offline deployment capabilities for the iPad and its high ranking in assurance-related category of TCO and ROI secured it the fourth spot. Information Builders’ latest release of WebFOCUS renders content directly with HTML5 and its Active Technologies and Mobile Faves, the company delivers strong mobile capabilities and rounds out the top five ranked companies. Other noteworthy innovations in mobile BI include Yellowfin’s collaboration technology, Roambi’s use of storyboarding in its Flow application.

Although there is some commonality in how vendors provide mobile access to data, there are many differences among their offerings that can make one a better fit than another for an organization’s particular needs. For example, companies that want their mobile workforce to be able to engage in root-cause discovery analysis may prefer tools from Tableau and QlikTech. For large companies looking for a custom application approach, MicroStrategy or Roambi may be good choices, while others looking for streamlined collaboration on mobile devices may prefer Yellowfin. Many companies may base the decision on mobile business intelligence on which vendor they currently have installed. Customers with large implementations from IBM, SAP or Information Builders will be reassured to find that these companies have made mobility a critical focus.

To learn more about this research and to download a free executive summary, please visit http://www.ventanaresearch.com/bivalueindex/.

Regards,

Tony Cosentino

Vice President and Research Director

Jaspersoft Business Intelligence Suite competes in the open source and broader BI market. Its customer base is mostly in the small and midsized business and OEMs and SaaS providers who can embed Jaspersoft code directly into their offerings. Earlier this summer, the company introduced Jaspersoft 4.7, which features advancements in interactive reporting, big data access and mobile business intelligence for Android. The 4.7 release brings interactive features such as segmenting and filtering, though these are not as user-friendly as those found in some of the other tools in the market. As many of our benchmark research reports show, usability is becoming more important in the tools environment as business users become more proactive in the selection and use of these tools. Interactive reporting is quickly becoming table stakes, but we’re still not seeing the advancements that will lead to mass business user adoption, as my colleague Mark Smith  recently noted.

To handle more big data, Jaspersoft adopted MongoDB, a real-time-oriented NoSQL database. Users can now display log data directly on a dashboard, and developers can build reports.  This addition augments Jaspersoft’s native access to other big-data NoSQL approaches such as Hadoop and Cassandra. Jaspersoft also partners with big-data companies including IBM Netezza, Datastax, HP Vertica, 10Gen and Google BigQuery. The importance of connecting with a variety of data sources is highlighted by our recent big data benchmark research, where companies say customer data (68%) and transactional data (60%) top the list of critical data sources.

Release 4.7 lets users build applications and view reports natively on Android mobile devices, adding to the native support already available for Apple iOS. An SDK for Android allows developers to embed directly at the device level. I went ahead and tried out the mobile version on my Apple iPhone 4S and found that it lacked the auto-sizing and interactivity found in other approaches today.

I also decided to test out the trial version of the cloud version of the software and I was advised that it would take an hour to provision the resources. While I waited I went ahead and downloaded the 64-bit version of Jaspersoft 4.7 for Windows. The install process was relatively seamless with the only challenge being that there was no clear user name and password available. Fortunately, there was a live operator for me to call and resolve the issue immediately. The trial included sample data to play with which was nice, but the tool really lacked many of the features such as search and collaboration that we are seeing from other available tools in the market. I can see how Jaspersoft may be a nice addition to a SaaS offering or for OEM, but as far as a standalone BI tool, Jaspersoft has an uphill climb. When the cloud version arrived as promised, the demo was essentially the same with minor hang times as opposed to the download version.

While Jaspersoft 4.7 helps move the needle in the right direction, I’d like to see further development in ease of use (especially in the mobile area) as well as in areas such search and collaboration. As our NextGen BI benchmark research will reveal, expectations for mobile and collaborative BI systems are high, but actual time-to-value is still wanting. Overall, however, the ability to embed Jaspersoft in OEM applications along with the rise in cloud computing and SaaS should give the company ample space for growth, and the advancements in the latest release in reporting, big data and mobile areas should help it take advantage of the hottest trends. Companies looking for a low cost BI option or looking to embed basic BI functionality into their own applications should consider Jaspersoft.

Regards,

Tony Cosentino – VP and Research Director

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